HOW TO/FAQ

It's the easiest photo you will ever take!
Some answers to frequently asked questions below:

What should the photo look like?
To get started, just stand your subject in profile (facing right or left) against a neutral background. No Smiles! Just try for a relaxed, natural expression.

How should we wear our hair?
We recommend your everyday style, but strongly suggest that long hair (past neckline) is pulled up. Buns, messy-buns, ponytails, braids or a headband, will make a better silhouette.

What should we wear?
While clothing is not important, a t-shirt neckline will give the best results.

Should we sit or stand?
Subjects should STAND to create a natural posture and neckline.

Where should we take the photo? What should the background be?
Either outside in daylight or inside in a well-lit room. A light, neutral background is best.

How do I order?
We offer two methods of payment. To pay by mail, just download and print our order form, and mail it with a check or money order (payable to Petite Prints), along with your photos, to P.O.Box 507, Barrington, RI 02806. Or, you may order online using PayPal, and email or mail your photos.

Should photos be prints or digital? Where do I send my photos?
Photos may be prints or digital. Be sure to label each photo with your child's name. Email photos to Susie at susie@petiteprints.com. Send prints to: PO Box 507, Barrington, RI 02806.

I want this to be a surprise gift. Can I look for photos that have profiles of the family?
In some cases, found photos may be used. However, we find that candid profiles are rarely good photos, and so the quality of silhouette may suffer. If you'd like to give Petite Prints as a gift but can't take a photo, consider our gift certificates.

I took a lot of photos, how do I know which one to send?
If unsure, feel free to include extra photos. Otherwise, use your best judgment and choose the photo that looks the most like the subject.

How long will it take to receive my stationery?
Petite Prints will put your order in line as soon as we have payment and photos. We also require you proofread your order before it is printed. Usually, the whole process takes a couple of weeks and does not include mailing time. Don't have time? Consider our gift certificates!

What is your cancellation policy?
Petite Prints takes customer satisfaction seriously, so we have designed a system to ensure your complete satisfaction. First, if we feel your photos will not yield a good silhouette, we will let you know before we begin work. You then have the option of canceling your order, continuing your order, or sending another set of photos using our suggestions. Secondly, before your order is printed, we will email a proof to you to approve. Changes and corrections to text, color and typestyle may be made at this time. Because our silhouette design is virtually foolproof, and we strive to produce perfect products, after we begin work on your order, we will not accept cancellations.